If you have any questions about shipping, please don't hesitate to contact support.
Orders under $50 can be shipped in a plain white envelope. You must sleeve the cards (don't overfill sleeves) and tape closed the opening of the sleeve using a piece of paper, as to not get tape on the cards. You must also provide some kind of structural support to keep the envelope from bending, whether that be placing them in a toploader, between two thick pieces of cardboard, or both.
Orders over $50 but below $250 must include tracking. If you do not include tracking on an order in this range, we cannot provide support for you should anything go wrong. Orders in this range should be sent in a padded envelope, as well as following the instructions for sleeving and providing structural support as described above. You may also wish to include insurance on orders in this range.
Orders over $250 must include tracking and signature confirmation from the buyer. If you do not include tracking on an order in this range, or do not require a signature, we cannot provide support for you should anything go wrong. Orders in this range should be sent in a padded envelope, as well as following the instructions for sleeving and providing structural support as described above. You should include insurance on orders in this range.
There are five conditions that Transmute supports, and below are examples and explanations of each condition. Use your best judgment when grading cards. If you have any questions about grading, please don't hesitate to contact support.
(images coming soon)
Mint/Near Mint cards are either pack fresh with no signs of wear, or have extremely minor wear on the surfaces or edges that should be close to unnoticable.
Lightly Played cards show some signs of minor wear from play, but should still not have any extreme whitening of the edges or scratches on the face or back.
Moderately Played cards begin to show signs of wear from play. The edges may be starting to whiten, and there may be some number of smudges or scratches on the surfaces, as well as light shuffle creases on the back.
Heavily Played cards show extreme signs of wear, but are still sleeve playable. There may be edge whitening, surface scratching and smudging, and more extreme shuffle creases.
Damaged cards include any card with pen, marker, signatures, inking, alterations, or extreme surface and edge wear. Cards that have excessive creasing or bends are also considered Damaged. If you're curious about the details of a Damaged card, please contact the seller for more information before making a purchase. These cards may not be sleeve playable (we recommend not listing unplayable cards on Transmute).